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Hi I’m Jared Hillam, I’ve been in the Business Intelligence space
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for over 10 years now, but I still find it hard to carry on small talk with the average
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Joe about what exactly I do for work. So for all the Joe’s out there that really want
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to know what Business Intelligence is, you’ve found the right video.
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First I want you to imagine that you went to your favorite store to buy some stinky
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cheese. When you pay for your cheese and walk out, you may or may not know that your favorite
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store has gathered some new data about the stinky cheese you bought, at what time you
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bought it, and how much you bought it for. Now I want you to put yourself in the shoes
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of the Director of Stinky Cheese Supply for your favorite Store. Day in and day out He
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has to figure out how many blocks of stinky cheese He should be ordering. The only possible
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way for him to make an educated guess about this, is if He knows how many are being purchased
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by customers. Now, as the data sits today, the Director of Stinky Cheese would have to
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look at every single transaction made throughout each day to see how much stinky cheese was
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purchased. But this takes up way too much time, and since this is a decision the Director
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of Stinky Cheese has to make every week, He decides to use a Business Intelligence tool
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to provide that information. The use of a Business Intelligence tool allows for information
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to be regularly rolled up and formatted just right so the Director can make a much more
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educated decision about how much stinky cheese to purchase. Additionally, now that the Director
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has more time on his hands He can analyze in much further detail.
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So basically you can think of Business Intelligence as the process of going from raw data to legible
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information. Now consider how broad the Business Intelligence space is. For Example, Have you
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ever received a receipt from an ATM machine that provides you a current balance in your
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bank account? Or perhaps have you ever received a detailed bill in the mail? These are all
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forms of Business Intelligence (or BI). Let’s take some time and go over some common forms
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of BI: First, let’s talk about Operational Reporting.
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This form of reporting is a kin to the detailed bill in the mail or your ATM receipt. It provides
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a very structured template of how the data is to be delivered to the end user. The end
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users experience needs to be considered in a lot more detail as the path of analysis
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and how the person will consume the data are typically nested in the report templates.
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Second, we have Ad Hoc reporting. This type of reporting is intended to empower a business
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person to play the report authoring role. By doing this, the look, feel, and content
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of the report can be controlled by its consumer. Most Ad Hoc tools have built in assumptions
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regarding design and navigation, to keep the business person from getting overwhelmed with
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complexity. The queries and their structures are maintained by IT and are developed jointly
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with business user inputs. Third, we have OLAP Analysis. This type of
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analysis delivers pre calculated and pre structured data sets for business people to explore.
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Many tools that connect to OLAP feel more like data navigation tools than pure report
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authoring tools. I’ve released a much more comprehensive video about OLAP, on the Intricity101
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channel, which is titled “What is OLAP”. Fourth, we have Data Visualization. This is
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a category that has recently emerged in popularity, and covers a realm in BI which I like to call
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microdecisions. In Data Visualization the roll up of data is commonly conducted algorithmically
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and stored in memory. This makes the experience of BI far more plug and play in nature. And,
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it also allows the business to answer one off questions in a much simpler way. Because
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the roll up of the data commonly occurs automatically, it also tends to be very processor and query
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intensive. Fifth, we have Dashboards. As you’d expect,
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Dashboards typically represent a high level view of an organization. This keeps the executive
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from having to thumb through hundreds of reports and data elements. If a troubled area arises
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in the dashboard, the executive can drill into the alert to see a more detailed report.
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Often dashboards are simply compositions of the various data delivery methods we just
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discussed. Each of the delivery methods I’ve described
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above typically come as part of a suite or platform for managing the various forms of
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content. This means everything from scheduling automated report delivery to keeping the data
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secure are all conducted in a single platform. Now I’m sure there are another dozen or
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so forms of Business Intelligence, this video isn’t meant to cover every way you could
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consume data. But hopefully you can get a sense of some common ways businesses are turning
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raw data into comprehensible information. However, the Business Intelligence front end
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is really only the tip of the iceberg. The real work in delivering consistent information
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happens behind the scenes in Data Marts, and Data Warehouses. Commonly if a business is
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unhappy with their Business Intelligence tool, something is usually wrong in the back end
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Data Warehouse. Now that you’ve watched this video I recommend
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you take a look at my video on Data Warehousing, just so you have a good understanding of how
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important that data foundation is. Intricity has lead the way in Business Intelligence
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since before the industry had a common name. We have a long list of very enthusiastic customer
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references about our Business Intelligence capabilities, and we have been the pioneers
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in designing the backbones to some of the most popular Business Intelligence platforms.
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I recommend you visit the Intricity website and speak with one of our specialists. We
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will bring value from day one.