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  • Welcome to twominuteenglish.com. Teaching you English in two-minute lessons.

  • In this lesson, we will see words and phrases that you can use when you are at a bank.

  • Hello. I have an account here and I need some help.

  • Sure Sir. What can I do for you?

  • I want my statement but I don’t have my card with me.

  • I see. I need to verify some personal information first then. May I have you ID, please?

  • Sure. Here it is.

  • One minute. Let me get your info on my screen. Alright, please confirm your account number, Mr. Jackson.

  • It’s 4322 1567 54

  • Ok, that will do. I’ll have your statement printed out in a minute.Are you aware of the extra fee for that printing, Sir?

  • Yes, I know banks charge us for every single thing.

  • That would be $0.50, Sir. Do you confirm your request?

  • I have no opinion, I need that statement now so yes, I confirm.

  • Alright,Sir. Here you go. Anything else I can help you with?

  • Nah! That will be all. Thanks.

  • How can I help you?

  • I need to open an account.

  • Sure. You want a savings account or a checking account?

  • I want a checking account and I heard your Basic Banking package would be the best one for me.

  • The Basic Banking is perfect for the ones who write only a few checks or keep a small checking balance.

  • That is me! So how do I apply?

  • Sir, first you need to fill out this form. If you do it now I can submit it as soon as today.

  • I’m afraid I don’t have the time to do so now.. Can we do this tomorrow?

  • Absolutely. Just ask for me at the front desk. My name’s Denice.

  • I’ll do that, thanks.

  • Hello Denice. How are you doing?

  • I’m doing good. How can I help you today?

  • Well, I would like to close my checking account.

  • Oh.. but if you don’t mind me asking, what happened, Sir? You've been such a good client.

  • Yes, youre right. But this bank has been the worst. I’d like to use the services of another bank.

  • And I don’t mean to be rude but I've made up my mind so please just tell me what I need to do.

  • Sure Sir. You will need to fill out an account closure form.

  • Okay.Please just give me the form.

  • I have an account here and I need some help.

  • You will need to fill out an account closure form

  • I want my statement but I don’t have my card with me.

  • You want a savings account or a checking account?

  • I need to verify some personal information first then. May I have you ID, please?

Welcome to twominuteenglish.com. Teaching you English in two-minute lessons.

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A2 account checking account checking statement bank confirm

Going to the bank - Learn Business English

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    VoiceTube posted on 2013/05/19
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