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  • Where did you hear that? No, no, no that's all wrong, it's rubbish. Oh, please, please,

  • please, please stay. Don't worry this is not for you. I'm only trying to tell you, that

  • this is not a good way to correct somebody. We should be really polite in our correction.

  • But how do we do that? It's hard to be soft, when your'e still angry and when you still

  • want someone to change, but don't worry. You should stay with me Michelle and I'm going

  • to help you in this problem of yours and your'e very soon going to know, how to politely correct

  • somebody.

  • Come let's start. The first phrase here, I'm afraid that's not quite right. Where can we

  • use this phrase? Okay, you have a friend, who does not speak in English very well and

  • that friend says, this are a door and your'e like Ahhhh, okay, so you have that urge to

  • correct her or he and your'e like okay maybe I should tell her and then you decide to say,

  • Hey your'e wrong, you shouldn't say like that, how will she feel? Of course very bad, so

  • a better way instead would be to say, I'm afraid that's not quite right. You would rather

  • want to say, This is a door instead of saying, This are a door. Let's look at the second

  • phrase, Actually I think you'll find that. So if this friend of yours has decided that,

  • she's not going to believe you and she's gonna do what she wants to do, she's gonna speak

  • what she wants to speak. Then what do you do? Then you tell her actually I think, If

  • you see a grammar book, you'll find that are is used for plural and is, is used with singular

  • and this door is a door, which is single. So you should say is a door, this is a door

  • and you can start this whole conversation by saying, actually I think you'll find that

  • and that will be a very polite way to say it. So I'm gonna write for you here, polite

  • way. Let's look at the third phrase, both of these are very polite ways. The third phrase

  • here, I'm afraid your'e mistaken. The moment we talk about mistake, the situation changes.

  • If your'e pointing at someone's mistake, your'e being a little bit more strong in the way

  • you are speaking. But your'e not harsh, don't worry sometimes it's important to point to

  • someone's mistake. So here, I'm afraid, your'e mistaken is slightly more strong. Let's imagine

  • a situation, You overheard two people talking, overhear means two people are talking and

  • you heard what they are speaking, your'e listening to what they are speaking. Which is actually

  • not considered very good manners, but sometimes we are in a situation like that, whether we

  • just hear what the other people are speaking and it's we are not intentionally hearing

  • it. It just happenes, so if you heard two people talking, A and B. They are talking about whose

  • the founder of Microsoft? One of them says, It's Steve Jobs and the other one is like,

  • You surely would know, who's the founder of, you may know, who's the founder of Microsoft?

  • You might just tell him, I'm afraid sorry to interrupt, I'm afraid your'e mistaken.

  • The founder of Microsoft is not Steve Jobs, It's who is that? Bill Gates

  • The next one, I don't think you are right about. This is also a slightly strong statement,

  • I don't think you are right about something. Here also what your'e actually talking about

  • is facts, something basically based on general knowledge and here also, you can use this

  • same phrase in the same situation. You can tell that person, I'm afraid your'e mistaken

  • or you could tell them, I don't think you are right about the founder of Microsoft.

  • These two are slightly strong statements slightly not very strong. They are not so harsh, It's

  • fine. No you've got it wrong If you say it like, No you've got it wrong, then it's very

  • rude, but if you say, No you've got it wrong. That's a pleasant way of saying this same

  • thing. So if your'e at all planning to use this statement then, I suggest you say it

  • in a slightly softer tone of voice. Where would you get to hear this statement? Maybe

  • in a classroom a teacher talking to a student. Maybe the student comes to the teacher with

  • an answer and the teacher says, No you've got it wrong or maybe a child going to her

  • father with a math problem, she solved it and she's showing her father, Daddy this is

  • the problem that I have solved. So the daddy might just reply, No you've got it wrong,

  • the correct answer will be, whatever it is. The next one here, If you check your facts,

  • you'll find that, Facts means something which is true for all. Everyone knows about it,

  • It's common for all. The sun rises from the east is a fact and it cannot change. So you

  • can also use this in a similar situation, where you know, we are talking about the population

  • of China. If you check your facts, you'll find that China is the most populated country

  • in the world. We are talking about a topic of general knowledge, so that's where you

  • can use it, It's a fact which cannot change. May change in the future though. Some other

  • countries are coming up. Where did you hear that? Do you think that is very polite.

  • I don't think so, that's not a very polite statement unless your'e talking to your best

  • friend or someone very close to you, maybe your sister or your brother. If you tell them,

  • where did you hear that? It's quite normal, but if you tell that to a person, you don't

  • know too well, then it might come out as a very rude reaction. So your friend tells you

  • maybe, You know you love drinking coffee and you drink it many times a day and one fine,

  • your friend sees you drinking coffee and she's like, Come on man, It's not such a good idea.

  • Coffee is not so very good for health and you reply to her. Where did you hear that?

  • That could be a bit insulting. She might feel bad about it, so you have to be careful about

  • the people that your'e using it with. So these one's this one is slightly rude and insulting.

  • Your'e talking rubbish absolutely rubbish. Did you see me in the beginning of the video

  • saying that? And how did you feel when I started the video like that? I'm sure you didn't feel

  • very good about it and it was like, what's wrong with her, more like that, so if you

  • say that to somebody, your'e talking rubbish, it's very very rude and for anyone of you,

  • who does not know the meaning of rubbish. Rubbish means garbage or dirt, useless things

  • otherwise. Something that is not useful, something that you throw away, so what your'e saying

  • is that what your'e talking is absolutely useless and that's a very rude statement. So I suggest

  • that you never, never use this. Kindly refrain from the use of this statement.

  • No that's all wrong, that's also quite rude also depends on the tone of your voice. So

  • I would suggest that you refrain from using these three sentences including where did

  • you hear that? Because that's insulting. Your'e in for a treat, because you stayed till the

  • end in this video. I'm going to share some golden rules with you for correction. How

  • should you correct somebody? Here private, so It's really good that you correct somebody

  • privately, that means in a personal space, where it's only you and that person and nobody

  • else. It's a much better way and in case you are in a classroom and you have a lot of people,

  • children or maybe adults sitting in front of you and you are giving a class and

  • you know that somebody has made an error. I suggest that you don't correct them at that

  • time. You correct them after the class, If you need to correct them in the class. Then

  • do it anonymously that means do not name them. Do not say that this person said this, just

  • make a correction, do not name the person. That will save the embarrassment for that

  • person. Gentle, please be soft and kind, while your correction. Make sure you say, I'm sorry,

  • I'm afraid, I'm very sorry that your'e mistaken things like these, it's good to apologize

  • before correcting. If at all you are going to correct. Explanatory, you should give a

  • reason, why your'e correcting? And also what is the correct answer. That's what explanatory

  • means and you should also remember that the person, who is corrected should come back

  • and thank you and not instead tell you that, You should not have corrected me like that,

  • so it's better if they come back and tell you, Thank you for correcting me. I'll never

  • make that mistake again. So ask yourself that question before your'e correcting them.

  • Thank you so much. I hope this really helps you. Now please if at all you want to be a

  • little critical, do some polite criticism and not harsh criticism with anyone.

  • I'll see you again very soon with new topic. Till then you miss me and I'm gonna miss you

  • too. Please subscribe to our channel and do leave in the comments any topics you want

  • me to cover in the future. Take care see you. Bye bye.

Where did you hear that? No, no, no that's all wrong, it's rubbish. Oh, please, please,

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A2 UK correct polite rubbish rude afraid talking

How to correct someone politely? Polite English Phrases (Free English Lessons)

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    Ruby Lu posted on 2016/07/01
Video vocabulary