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Hi everybody! My name is Matt and I’m the Social Media Manager here at Volusion. Welcome
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to Two Minute Tuesdays, where we give you two minutes of ecommerce advice to bolster
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your online success. Throughout the course of the Two Minute Tuesdays
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we’ve recorded, we’ve talked about a lot of things that you should be doing for your
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ecommerce site, but we’ve yet to truly focus on activities that you shouldn’t do. With
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that in mind, today I present you five major don’t of building your very own online store.
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First off, don’t start anything without a plan. Whenever you’re building your ecommerce
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site, you need to make sure that you have milestones in place, that your objectives
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are established and that you’ve hammered down metrics to see measure how you’re doing.
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In other words, go in with a solid business plan – it’ll keep you on track for the
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long haul. Next, don’t forget about design and branding
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every step of the way. You need to know what your site is going to look like, or at least
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have a general idea, and you should know what your brand will represent. This vision will
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help with decisions later on, such as button colors, what your product photos should look
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like and what the tone of your copy will be, so make sure you’re considering these factors
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from the start. Thirdly, don’t skimp on the details. While
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you might think some decisions are irrelevant at first, these details can cost you down
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the road. Say, for example, that you’re looking at merchant providers and one option
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charges just .01% higher of a rate. While this doesn’t some like much, when you’re
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making millions on your ecommerce site, that can cost you a lot of money in the future.
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Fourthly, don’t expect sales overnight. Yes, launching your website is a very exciting
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process, and you’re going to feel good about yourself once you finish. However, when you
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don’t see sales coming in immediately, you can set yourself up for disappointment. You
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have to remember that there are millions of websites out there, many of which are selling
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the same products as you, so you need to know that it’s important to invest time and money
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into marketing. These investments will help make sure that traffic is coming and sales
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are going through. Don’t expect sales overnight and you’ll be in good shape.
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Last, but not least, don’t try to do everything at once. There are a lot of decisions to make
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and a lot of actions to take when opening your online store, so set small milestones
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like “Today, I’m going to put together five product pages,” or “Today, I’m
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going to launch my home page.” Make sure that you celebrate those victories and you
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keep yourself on a manageable timetable to keep your sanity and your online business
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moving. Hopefully these five don’ts will keep you
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on the right track to getting your ecommerce site up and running successfully.
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If you have any questions we’re always happy to help. Just leave me a question in the comments
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box below and I’ll be happy to get back with you. From me to you, happy selling!