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Hi. I'm Rebecca from engVid. In today's lesson, I'll show you how to order food on the phone.
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Sometimes we learn how to do all kinds of other sophisticated things in a new language,
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but we still feel nervous when we need to do simple things. So, this is one of those
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things. And hopefully after this lesson, you won't be nervous or shy to order food on the
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phone. All right? Let's see how a typical dialogue might proceed. Okay?
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So, let's say you call, you know what you want. All right? And you say: "I'd like to
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order please." So, the person asks you: "Pick-up or delivery?" That means: do you want the
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food delivered to your home, or are you going to go there and pick up the food from the
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restaurant? Okay? So: -"I'd like to order please." -"Pick-up or delivery?" Let's say
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you want it delivered, so you say: "Delivery."
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So, if you want it to be delivered, the person's going to ask you some more questions. For
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example: "What's your address?" So you say: -"66 Fleet Street, Apartment 4." -"What's
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your phone number?" You give your phone number. -"647-2164." -"What's your buzzer code?" Okay?
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Now, what's a buzzer code? In many North American buildings, as part of the security system,
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you can't get into the building just by walking in. There's usually a security door which
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can only be unlocked by the residents from upstairs. All right? And the buzzer code does
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not... Is a separate number from the apartment number. This is an added layer of security
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so that nobody can know exactly how to get inside, and so on, and they won't know which
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apartment you live in. So, a buzzer code is a number that is given to you so that you
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answer it in your apartment and you can let somebody inside to... Into the building when
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they either press the button or they punch in the number. So this is like a code. So
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this is the buzzer code. -"What's your buzzer code?" Let's say: "612." Okay?
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Then: "What would you like to order?" Now you give them your order. "1 Pad Thai and
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three veggie spring rolls." Okay? Let's say you called a Thai restaurant. All right. So,
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"veggie", you know, it's used, it's like short form, "vegetarian". Right? Next, so the person
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says: -"Anything else?" -"Could you please send some chilli sauce?" Okay? Anything extra
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that you want or any special instructions you have about how the food should be cooked,
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that's the time to say it. All right?
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Next will come the question of money. So: "How are you paying?" So, you could just say:
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"Cash", or: "Mastercard", "Visa", "Debit". All right? You'll see that a lot of this conversation
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is very short, to the point. Okay? It's not long sentences because nobody has time, also.
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They're usually very busy at these places. So they just ask you basic questions, so you
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give basic answers. You don't always need to use a full sentence.
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Okay, then maybe you want to ask them: "How much will..?" Some other questions, like:
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"How much will that be?" Or: "How much is it?" Let's say the person says: -"$18.47."
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-"How long will it take?" -"About 45 minutes." -"Okay, thanks." -"Thanks. Bye." Okay? So,
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you see that the conversation goes pretty fast, but at the same time, if you know what
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to expect, it will be a lot easier for you to order the food.
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Let's run through it one last time, fast. -"I'd like to order please." -"Pick-up or
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delivery?" -"Delivery." -"What's your address?" -"66 Fleet Street, Apartment 4." -"Your phone
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number?" -"612-9148." -"Your buzzer code?" -"317." -"What would you like to order?" -"One
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Pad Thai and three veggie spring rolls, please." -"Anything else?" -"Could you send some chilli
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sauce, please?" -"Okay. How are you paying?" -"Cash. How much will that be?" -"$18.47."
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-"And, how long will it take?" -"Oh, about half an hour." -"Okay, thanks." -"Thanks.
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Bye." Okay? So, that's how you order food in English.
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And if you'd like to do a quiz on this, please go to our website: www.engvid.com. Thanks
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for watching. Bye for now.