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Good afternoon.
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And John, thank you so much for that generous
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introduction and for hosting us today.
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It's a privilege to join you and to learn from this
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knowledgeable panel on this fitting occasion
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of Data Privacy Day.
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A little more than two years ago, joined by my
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good friend, the much-missed Giovanni
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Bittarelli and data protection regulators from
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around the world, I spoke in Brussels about the
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emergence of a data industrial complex.
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At that gathering, we asked ourselves what kind
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of world do we want to live in?
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Two years later, we should now take a hard
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look at how we've answered that question.
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The fact is that an interconnected ecosystem
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of companies and data brokers, purveyors of fake
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news and peddlers of division, of trackers and
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hucksters just looking to make a quick buck is more
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present in our lives than it has ever been.
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It has never been so clear how it degrades our
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fundamental right to privacy first and our
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social fabric by consequence.
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As I've said before, if we accept as normal and
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unavoidable that everything in our lives
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can be aggregated and sold, then we lose so
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much more than data.
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We lose the freedom to be human.
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And yet this is a hopeful new season, a time of
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thoughtfulness and reform, and the most concrete
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progress of all is thanks to many of you.
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Proving cynics and doomsayers wrong, the GDPR
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has provided an important foundation for privacy
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rights around the world and its implementation and
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enforcement must continue.
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But we can't stop there.
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We must do more.
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We're already seeing hopeful steps forward
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worldwide, including a successful ballot
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initiative strengthening consumer protections right
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here in California.
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Together, we must send a universal humanistic
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response to those who claim a right to users'
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private information about what should not and will
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not be tolerated.
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As I said in Brussels two years ago, it is certainly
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time not only for a comprehensive privacy law
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here in the United States but also for worldwide
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laws and new international agreements that enshrine
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the principles of data minimization, user knowledge,
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user access, and data security across the globe.
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At Apple, spurred on by the leadership of many of
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you in the privacy community, these have been
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two years of unceasing action.
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We have worked to not only deepen our own core
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privacy principles but to create ripples of positive
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change across the industry as a whole.
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We've spoken out time and again for strong
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encryption without backdoors, recognizing
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that security is the foundation of privacy.
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We've set new industry standards for data
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minimization, user control, and on-device
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processing for everything from location data to your
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contacts and photos.
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At the same time that we've led the way in
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features that keep you healthy and well, we've
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made sure that technologies like a blood
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oxygen sensor and an ECG come with peace of mind
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that your health data stays yours.
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And last, but not least, we are deploying powerful
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new requirements to advance user privacy
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throughout the App Store ecosystem.
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The first is a simple but revolutionary idea that we
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call the Privacy Nutrition Label.
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Every app, including our own, must share their data
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collection and privacy practices, information
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that the App Store presents in a way every
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user can understand and act on.
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The second is called App Tracking Transparency.
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At its foundation, ATT is about returning control to
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users about giving them a say over how
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their data is handled.
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Users have asked for this feature for a long time.
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We have worked closely with developers to give
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them the time and resources to implement it.
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We are passionate about it because we think it has
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great potential to make things better for
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everybody because ATT responds to a very real issue.
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Earlier today, we released a new paper called A Day
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in the Life of Your Data.
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It tells the story of how apps that we use every day
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contain an average of six trackers.
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This code often exists to surveil and identify users
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across apps, watching and recording their behavior.
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In this case, what the user sees is not
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always what they get.
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Right now, users may not know whether the apps they
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use to pass the time, to check in with their
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friends, or to find a place to eat may, in fact,
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be passing on information about the photos they've
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taken, the people in their contact list, or location
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data that reflects where they eat, sleep, or pray.
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As the paper shows, it seems no piece of
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information is too private or personal to be
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surveilled, monetized, and aggregated into a
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360-degree view of your life.
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The end result of all of this is that you are no
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longer the customer.
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You are the product.
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When ATT is in full effect, users will have
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a say over this kind of tracking.
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Some may well think that sharing this degree of
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information is worth it for more targeted ads.
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Many others, I suspect, will not.
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Just as most appreciated it when we built a similar
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functionality into Safari limiting web
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trackers several years ago.
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We see developing these kinds of privacy-centric
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features and innovations as a core
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responsibility of our work.
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We always have.
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We always will.
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The fact is that the debate over ATT is a
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microcosm of a debate we've been having for a
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long time, one where our point of view is very clear.
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Technology does not need vast troves of personal
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data stitched together across dozens of websites
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and apps in order to succeed.
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Advertising existed and thrived for decades without it.
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We are here today because the path of least
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resistance is rarely the path of wisdom.
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If a business is built on misleading users on data
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exploitation, on choices that are no choices at
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all, then it does not deserve our praise.
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It deserves reform.
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We should not look away from the bigger picture.
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At a moment of rampant disinformation and
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conspiracy theories juiced by algorithms, we can no
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longer turn a blind eye to a theory of technology
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that says all engagement is good engagement.
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The longer, the better.
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And all with a goal of collecting as much
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data as possible.
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Too many are still asking the question how much can
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we get away with when they need to be asking what
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are the consequences.
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What are the consequences of prioritizing conspiracy
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theories and violent incitement simply because
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of the high rates of engagement?
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What are the consequences of not just tolerating but
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rewarding content that undermines public trust
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and lifesaving vaccinations?
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What are the consequences of seeing thousands of
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users join extremist groups and then perpetuating
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an algorithm that recommends even more?
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It is long past time to stop pretending that this
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approach doesn't come with a cost, a polarization, of
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lost trust, and, yes, of violence.
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A social dilemma cannot be allowed to become
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a social catastrophe.
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I think the past year, and certainly recent events,
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have brought home the risk of this for all of us as a
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society and as individuals as much as anything else.
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Long hours spent cooped up at home, the challenge of
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keeping kids learning when schools are closed, the
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worry and uncertainty about what the future
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would hold, all of these things threw into sharp
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relief how technology can help and how it can
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be used to harm.
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Will the future belong to the innovations that make
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our lives better, more fulfilled, and more human,
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or will it belong to those tools that pries our
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attention to the exclusion of everything else,
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compounding our fears and aggregating extremism to
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serve ever-more invasively targeted ads over
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all other ambitions?
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At Apple, we made our choice a long time ago.
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We believe that ethical technology is technology
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that works for you.
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It's technology that helps you sleep, not keeps you
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up, that tells you when you've had enough, that
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gives you space to create or draw or write or learn,
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not refresh just one more time.
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It's technology that can fade into the background
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when you're on a hike or going for a swim but is
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there to warn you when your heart rate spikes or
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help you when you've had a nasty fall.
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And that all of this always puts privacy and
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security first because no one needs to trade away
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the rights of their users to deliver a great product.
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Call us nïve.
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But we still believe that technology made by people,
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for people, and with people's wellbeing in
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mind is too valuable a tool to abandon.
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We still believe that the best measure of technology
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is the lives it improves.
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We are not perfect.
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We will make mistakes.
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That's what makes us human.
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But our commitment to you, now and always, is that we
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will keep faith with the values that have inspired
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our products from the very beginning because what we
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share with the world is nothing without the trust
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our users have in it.
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To all of you who have joined us today, please
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keep pushing us all forward, keep setting high
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standards that put privacy first, and take new and
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necessary steps to reform what is broken.
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We've made progress together and we must make
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more because the time is always right to be bold
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and brave in service of a world where, as Giovanni
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Bittarelli put it, technology serves people
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and not the other way around.
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Thank you very much.