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- My name's Casey Heffernan.
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My first job was working in a news agency,
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general retail work.
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I would do things.
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People would buy magazines.
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Magazines were still very much a big thing.
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Processing different things through, and also doing Lotto.
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Best part was the people I worked with
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and the regular customers.
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There were some, I think it was an old Greek man
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who always used to come in and he'd always
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have his Greek newspaper waiting for him.
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And, just a few interesting characters.
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There was one really mean staff member I worked with,
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and she was really nasty, but she was a full-time
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staff member and I was a casual,
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so she kind of, outranked me.
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But, she was a really mean person.
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Back in high school I wanted to be a lawyer,
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or be a scientist.
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And, now I work in human resources
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at the Department of Employment, Skills,
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Small and Family Business.
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So, my job entails, I work in
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the learning and development area.
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So, I manage systems and provide learning
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to the entire department so everyone
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can do professional development and do their jobs
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the best they can.
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So, I got into this job as a contractor.
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So, I'd worked in a couple of other
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government jobs before, and this one came up.
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I applied for it.
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I had an interview, but as a contractor,
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I'm kind of, employed outside of the government.
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So, kind of like casual work, but full-time,
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just like everybody else.
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I'd just advise them to have a go.
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Meet with people.
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Taking down records of anything
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that you've done well already.
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Special skills you have, whether that's at school
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you've done well at something,
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or you're really good at sports.
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Just kind of making a note of those things,
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and trying to put forward your best self.
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So, I started in retail and customer service,
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and then worked at some call centers.
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Worked in banking and slowly
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transitioned over to government.
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And, whilst I didn't have any HR skills before this job,
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because I worked so much with other people,
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the department they really valued that customer service.
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Working with a team.
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So, working with people like that difficult colleague I had,
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but then also having the great colleague,
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and just kind of, being able to work with lots of different
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people from lots of different cultures
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has really helped me throughout my career.