Employment Services, ParentsNext, Online Employment Services, or the new

employment services trial, you need to know you will get demerits if you don't

meet your requirements. This means your payment could be affected.

Use your jobactive account to help manage your requirements and keep

track of what you need to do. Your dashboard will show you

if you are meeting requirements, if you have demerits,

and, if you have financial penalties. If you have a provider that will explain

the compliance system and rules and support you to meet your

requirements. Talk to your provider if you have any questions, or you can call

the national customer service line on 1800-805-260.

If you are in Online Employment services and don't have a provider

check out our user guides at jobactive.gov.au/how-to guide.

Or call the digital services contact center on 1800-314-677

if you need help with your requirements.