and I'm here to talk to you about the interview process

for a nursing support care worker.

I will ask you some common interview questions

and I recommend that you pause the video after each one

and think about how you'd respond.

Say your answers out loud as if you were in a real interview process.

You can even record yourself on a phone or a webcam

so you can watch it back to learn where to improve.

I'll finish up by giving you some tips on what I'd expect to hear

during a successful interview.

Let's get started.

What made you choose this as a career?

How would you define good work ethics?

What is your biggest accomplishment?

Can you give me an example of a time that you worked as part of a team?

Have you ever had conflict in the workplace?

How did you handle it?

Do you understand the importance of documentation?

Why do we document?

Why do you think you will do well in this job?

What motivates you to be the best you can be at work?

What would you see as a good indicator that you were doing well in the role?

Finally, do you have any questions for me?

Nursing support care workers in a hospital setting

are a real key, essential part of the day to day workings

of the clinical environment.

and they're a really key part of the multidisciplinary team

and it's essential that candidates come along with

good work ethics and a positive attitude

to deliver safe and effective nursing care.

As you prepare for your interview

it's essential that you think about some examples that you can provide on the day.

You can draw upon some experiences you may have had in a clinical practice setting

or you may draw upon some personal experiences.

It's essential you provide a structure to your answers

and always make sure that you focus on the patient element of the answer.

So conflict resolution is a key component of the nursing profession

we do face it on most days

and...

we expect from candidates to demonstrate that they're able to communicate effectively

with their peers, their colleagues, patients, staff

and family and friends.

My tip would be focusing on communication

trying to deescalate the situation in a polite, respectful manner

in accordance with the organisational values.

Documentation is a critical component of being a healthcare practitioner.

It's really essential for the relay of communication between each shift

and it often allows us to plan and prepare a patient's daily care needs.

So effective communication and documentation is an essential skill

that the interview panel will often look for.

As you prepare for your interview it's really important that you

decide what you're going to wear so that you present yourself in a professional manner.

Be early. Arrive 15-20 minute prior to the interview

and take some time to settle in and calm the nerves.