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  • You're learning with nine to five English. Business English for the

  • workplace.

  • Hi Tim here with another nine to five english lesson

  • In today's lesson we're going to learn how to end a phone call in english.

  • last time we looked at lots of useful expressions

  • for answering the phone and starting a call

  • but what about ending a call? if you finished your conversation what

  • can you say to end the call politely

  • well for starters one thing you want to avoid is just suddenly saying

  • goodbye to end a business call professionally there are three simple

  • steps to follow first you signal

  • that you want to end secondly you review your action points

  • and finally you say goodbye now signaling that you want to end a

  • call often starts with a word like well

  • so or okay these words show that you want to change

  • the subject then you can thank the person

  • and say you need to go or make a general comment let's

  • practice some of these ways of showing that you want to end a call listen

  • to each example then repeat it for yourself ready let's get started

  • well i should probably get going

  • it's been great to chat

  • so thanks for all the information

  • okay i've got to run here

  • as you can hear these types of comments signal an end to the conversation

  • you might have noticed two different expressions

  • that mean you have to leave a situation first was i should probably get

  • going and the second was i've got to run these are just

  • friendly ways of saying i need to leave. now a business call is like a little

  • meeting so the second step in ending a call

  • is reviewing the actions you've discussed often

  • this means stating what you will do next like i'll send you the file tomorrow

  • and if you want to confirm what the other

  • person will do or what you'll both do you can turn your statement into a

  • question using a tag that might sound like

  • so you'll review the proposal next week right let's try some

  • other examples of reviewing next steps remember to repeat the examples

  • after you hear them

  • so i'll send you that file tomorrow and you can let me know what you think

  • all right so we'll be chatting again next week right

  • i'll have that package sent off right away

  • i'll look out for your email later today

  • one expression you might have noticed there

  • is isle or i will have that package sent off for example

  • what does it mean to have something done it means you make sure the thing

  • is done it might be you it might be someone else but you will

  • make sure it's done all right

  • so you've signaled that you want to end the call

  • and you've reviewed next steps now you're ready to sign off

  • or say goodbye there are many ways to say goodbye

  • in english you can wish someone a great day or a

  • good weekend or good luck with something and we often say

  • take care or mention when we'll talk again

  • let's practice some more ways to sign off

  • at the end of a call once again repeat the examples after you hear them

  • have a great day bye now

  • take care amy we'll talk again soon

  • all right then have a good weekend

  • good luck with your presentation

  • did you hear that expression by now you might also hear people say bye for

  • now or maybe by then

  • these are just common and friendly ways of saying goodbye so

  • we've practiced some useful expressions but how do these sound in a conversation

  • let's listen to a short dialogue between mark

  • and leslie both people are signaling they want to end the conversation

  • and using expressions to sign off let's listen

  • well i hope your interview goes well thanks kevin it's been great to chat for

  • sure glad we could catch up all right then

  • have a good weekend

  • how did that sound leslie thanks kevin for saying he hopes her interview

  • goes well then she makes a comment about their

  • conversation mark responds with his own comment and

  • leslie signs off by wishing him a good weekend now

  • it's your turn to practice we'll repeat the dialogue

  • but this time we're going to beep out the second speaker's words

  • you will have to say those parts yourself

  • remember to thank kevin and say it's been great to chat then

  • you'll wish him a good weekend after using the expression all right

  • then

  • well i hope your interview goes well

  • for sure glad we could catch up

  • well that's all for this lesson we've learned a three-step process to

  • ending a business call this includes signaling you want to end the call

  • reviewing the steps and saying goodbye we'll be back soon

  • with some more useful english expressions

  • until then so long and happy learning

You're learning with nine to five English. Business English for the

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A2 call goodbye weekend leslie signaling conversation

Business English - Ending a Telephone Call in English | 925 English Lesson 36

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    林宜悉 posted on 2020/10/23
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