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  • Alice works at a local department store she spends most of her day interacting

  • with customers and co-workers there's a lot of talking involved but there's also

  • another form of nonverbal communication that's being used just as often body

  • language body language is the process of communicating through nonverbal signals

  • it includes things like our posture facial expressions gestures and more the

  • meanings of these all vary from culture to culture but we instinctively read

  • body language and interpret it as some expression of moods feelings or

  • intentions so in Alice's case even before she speaks she may be

  • communicating all kinds of things to customers for example if her arms are

  • crossed and she's avoiding eye contact customers may not find her to be very

  • approachable however Alice could be in a friendly

  • mood even though her body language suggests otherwise

  • and this isn't necessarily a conscious choice that she's made this could just

  • be how she habitually presents herself but if Alice is aware of these habits

  • she can work on improving her body language changing your habits can be

  • difficult but if you take time to pause and check in with yourself you can start

  • to notice them and adjust things to become a better nonverbal communicator

  • this awareness can also be applied to reading others body language let's say

  • Alice notices that her coworker is unusually quiet as his body turned away

  • from her and is slouched over she may pick up that he's upset or that there's

  • an unspoken issue at hand depending on Alice's relationship with him she may

  • want to give him some space or ask if anything's wrong being aware of the

  • various aspects of body language can make all the difference in how people

  • perceive you and how you perceive them be aware of how you present yourself and

  • you can say a lot without speaking

  • GCF global creating opportunities for a better life

Alice works at a local department store she spends most of her day interacting

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A2 US body language alice body language nonverbal aware

Body Language

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    Lyneth posted on 2020/06/10
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