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Hey, it's marie forleo and you are watching marietv the place to be to create a business and life you love and you know
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If you really want a business in life, you love my brilliant guest today has a new book that will help you create just that
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Simon Sinek has a bold goal to help build a world in which the vast majority of people wake up every single day feeling inspired
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Safe at work and fulfilled at the end of the day his first TED talk in
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2009 rose to become one of the most watched TED talks of all time with over 43 million views and
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subtitled in 48 languages
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Simon is the New York Times bestselling author of start with why?
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Leaders eat last together as better find your why and his latest book the infinite game, which is available now
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Simon thank you so much for coming back on the show. It's nice to be back
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Congratulations on the infinite game as I texted you I absolutely loved it. It's brilliant. I am curious
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What was the inspiration to write this one?
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So all of my work is semi autobiographical, you know
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It's it's my own journey
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start with why I was born out of the loss of my own passion for the work that I did and the
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Rediscovery of it and I simply shared what worked for me
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with my friends and my friends had me shared with their friends and before you know,
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It it took on a life of its own and culminated in a book and a TED talk
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Leaders eat last was born out of as my career started to
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Grow, I started having trust issues with people simultaneously I spending time with folks the military and kept meeting people
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Who would they trusted each other with their lives, you know, we we have colleagues and co-workers
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They have brothers and sisters and I wanted what they had and I went to learn about them
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Wanting what they had and realized it wasn't the people. It was the environment. It wasn't supposed to be a book
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And this new book the infinite game
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My entire life I've been
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preaching a
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version of work in which we
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Or even just the way we live our lives in which we can wake up every morning inspired
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We can feel safe at work and we can return home fulfilled at the end of the day and quite frankly it gets tiring when?
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those in positions of authority or power or wealth
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Keep telling me I'm naive or stupid or that I don't understand how business works and when I discovered this little book called
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Finite and infinite games by James Carr see it completely
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Should have it was a world is flat moment
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I realized oh my god, the whole world is walking around thinking the world is flat and it's not it's round, you know
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And I realized I'm not the naive one who doesn't understand how business works they are and it gave me this wonderful
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Confidence that I am seeing the world through this infinite lens
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And and so it ended up becoming another book. It's just the journey
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So what I thought was interesting because I have read all of your books and I've really appreciated
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And gotten so much benefit out of all of them when I was reading this one
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I was like, oh, this is a new different version of Simon that I haven't recognized in his writing before in the tone
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Manure always brilliant always so smart
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There was an incisive 'no sand there was a bit of like a little fire and spunk. I was like this feels different
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Did you notice that while you were writing it? Oh, yeah, actually to tone it down a bit
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You know, I think
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I think what's so different about this book compared to the others is that the first two books I was making a case I made
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A case for this thing called the why and I made a case for this thing called a circle of safety. I made this case
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For that trust is environmental here. I'm not making a case for the existence of the infinite game James Carr
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See did that, you know, I explain the infinite game in the first couple pages and it's it's understood
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Hey, but it raises this interesting point which is we live in a world in which we are players and infinite games
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There's no such thing as winning marriage, you know, no nobody in the marriage is declared the winner
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And there's no winning and friendship and there's no winning global politics and there's definitely no such thing as winning business
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Right, but when we listen to the language of too many leaders
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They talk about being number one beating the being the best or beating the competition, but there's no such thing
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There's no such thing because we don't have an agreed-upon timeframe and we don't have agreed-upon metrics
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We get to decide the time frames in the metrics, so there can't be winners
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and so when we play with a finite mindset in the infinite game
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there's a few very consistent and predictable things that happen the decline of trust the decline of
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cooperation the decline of innovation and the eventual demise of the organization
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so
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The I wasn't trying to convince people to be of the infinite game it it simply answered the very obvious question
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Okay, if we're players in the infinite game and my entire life
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I've been taught to play the finite game and all of the pressures and standard business practices reinforce the finite game
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Then how do we lead in the infinite game?
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And that's what I wrote and it's it's not supposed to convince the people who think I'm naive or think. I'm stupid
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I don't understand the business how business works
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It's supposed to be a rallying cry for all of us who feel uncomfortable the way business is working yet
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We keep our opinions to ourselves because there are people who were way more senior and way
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Wealthier than we are so they must know something but it still feels uncomfortable
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and so I wanted it to be I
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Wanted it to be a rallying cry for all the people who just don't like the way it works
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They can't put their finger on it. They don't have the words for it, but they know something's wrong
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This can't be the way business should work
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And it's also to help us recognize
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who the finite players are because we have the right to know who is playing and
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Using our lives and our livelihoods to manage their books
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We have the right to know
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and so it's it's it exists for two reasons one is to be a rallying cry for those who who think there's a
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different or a better way and and a filter so that we can recognize who the finite players are so we can
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Change our behavior, or at least keep our guard up
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when we when we do business with them, yeah, I thought another
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Kind of frame that was so interesting was just as a self-correcting mechanism for ourselves, you know
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Because so much of society as you shared has kind of taught us
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We're playing an infinite game
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But we're really not and so if we find ourselves
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Veering off into that realm or finding ourselves feeling uncomfortable or running our business ways. Like we must be the best
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it's like
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Oh
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We can kind of do the check yourself before you wreck yourself thing and get back into another
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Entire frame of seeing the world and of behaving I thought one of the stories that was so illustrative
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And I was wondering if you could share it here was when you were speaking at an educational event
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For Microsoft and then speaking at an educational event for Apple because it's so beautifully illustrated
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This incredible contrast
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I didn't know it at the time but in hindsight, I see the difference in mindsets and it's a
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Basically, I spoken at an education summit for Microsoft and Apple a few months apart
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And as I sat in the audience for the Microsoft event
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The vast majority of the executives spent the vast majority of their presentations talking about how to beat Apple
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At the Apple Summit a hundred percent of the executives spent 100 percent of their presentations
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Talking about how to help teachers teach and how to help students learn one was obsessed with where they were going
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The other one was obsessed with beating the competition
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At the end of my Microsoft talk that gave me a gift. They gave me the news Zune when it was a thing. This was
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Microsoft's response to the
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IPod and this little piece of technology that they gave me was fantastic. I mean, it was really brilliant
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It was beautifully designed. It worked flawlessly. The user interface was simple and intuitive. It was really well done
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Anyway at the end of my Apple talk
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I was sharing a taxi with a senior Apple executive and of course I couldn't help myself
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I had to stir the pot and and I turned him and I said
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you know Microsoft gave me their new Zune and
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it is so much better than your iPod touch and he looks at me and he says I have no doubt and
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the conversation was over and
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basically, the infinite minded player understands that sometimes your product is better and sometimes their product is better and there's no such thing as
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Best, you know, there's a head and behind and the goal is not to beat your competition
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The goal is to last your competition and the only true competitor in the internet game is yourself
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How do we make our products better this year than they were last year?
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How do we make our culture stronger this year than it was last year. How do we
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Improve the quality of our leadership training and make it better this year than it was last year
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It's it's and we use we use the other players in the game as benchmarks for sure as worthy rivals
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But um, but we're not out to beat them or compete against them
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We're simply we're simply competing against ourselves, which is an entirely new way to understand our our place in the game
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Feels so much more free feels healthier. It feels more exciting
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When I was reading the book those were all of the emotions that filled me up when I was
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Imagining into an infinite game and also
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recognized in myself
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where in the past like oh
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Here's where I was playing a finite game. And here's why that felt really shitty
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Here's why you know it and just going like wow, I could look at this wonderful framework again
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Relationships like even outside of business obviously our careers and businesses where many of us spend the vast majority of our waking time
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But you can see it everywhere and that's why I think this is just so useful because it's so brilliant
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but we can use it in every facet of our existence you shared in the book when we play with an
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Finite mindset in the infinite game. We will continue to make decisions that sabotage our own ambitions
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Sure so you know every
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Business has a vision. Hopefully it's a proper vision and not just some goal
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You know to increase top-line revenues by X is not a vision
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It's just a goal a vision is something distant and idealized and something that's ostensibly unachievable
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But we devote our entire lives to working towards it to making progress towards it
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and the problem is when we play within a
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finite mindset we become so obsessed with the short-term and we become so obsessed with what everybody else is doing and we sometimes
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Change the course of our own strategy
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to respond
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To what one of the other players has done
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Sometimes getting angry when they have success
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And it makes us really really
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myopic in our view of of how to build a business and in the course of the time we will both
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waste the will and resources that are required to stay in the game the resources because we're gonna spend money needlessly on things that don't
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Matter and the will because it takes its toll on us and on the people who work with us
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It's tiring to work with people like that. Yes, and good people leave
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and so when you exhaust the will and resources of your own organization
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by
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necessarily you sabotage your own ambitions, you know, I I believe that that for the most part not always but for the most part
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Bankruptcy is usually an act of suicide
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It's an it's it's it's a it's a it's an inability to build structure
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it's and an ability to think tournaments and an ability to gnaw to build teams and
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For so many organizations, especially big ones success ones that go bankrupt
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They love to blame the market or a disruption
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But it was there an ability to to foresee that these things were going to happen because other people for soul
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for example
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Look at look at the struggles that the music industry is having these days
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With the rise of the Internet and yet it was a computer company that invented iTunes. Why not the music industry?
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It was Amazon that invented Amazon and the e-reader why not anyone from the publishing industry like they didn't even invent the Kindle, you know
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Why is it that that Netflix showed up and how can the movie and television industry didn't invent Netflix and
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it's because they were so busy protecting their existing business models that
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They fail to see that the world was changing around them
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it was a lack of foresight now, they're forced to change which is different that's defenses versus offensive a
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fun little story
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Is as Netflix was this little small company. It was experimenting with subscriptions
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And you remember we used to get DVDs in the bath and we knew streaming was on its way
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But the technology wasn't there quite yet
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but they were preparing with this subscription model and
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Blockbuster, which was the 800-pound gorilla if you wanted to rent a DVD in those days pretty much
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We all went to Blockbuster. It was the only national chain of any worth
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and
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the CEO of
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Blockbuster went to the board and said I think we really should
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experiment and start looking to the subscription model and the board would not allow him to change the pricing models because the company made
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12% of its revenues from late fees
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Now blockbuster doesn't exist and Netflix
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Basically dominates the industry
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That's why I call it an act of suicide now
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The people at blocks our blockbuster will say it was disruption in the internet, but it was their own foolishness and blinded and blindness
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They can find it game playing a fighting game. Actually, they weren't blind. They were actually fully aware. They chose to ignore
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they were playing a finite game that couldn't they couldn't bear the thought of letting go of 12% of revenues in the short term to
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live on forever
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So it cost them the whole company. I thought there was another brilliant descrip distinction
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Excuse me between building a company for stability versus building a company for resilience
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Yeah
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isn't that you know because I struggled with this as I was writing, which is
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Which is an infinite minded organization an infinite minded leaders there
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They're more than stable and you because the word stability and stable is already used in business, you know
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Is this a fast growth within a high-risk company or is this a more stable investment?
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You know and stability is the ability to weather a storm
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But the way you weather it is you come out basically looking the way you did when you went in
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Yeah, that's stability
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You know, there's a building there's a storm the building's still there resilience to me is something more profound
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Which is the ability to adapt with change?
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and and you may come out a completely different organization as a result of change and I think that
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Adaptability is way more important in the infinite game because stability eventually runs out of steam
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And we've seen stable companies go go belly-up all the time
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Resilience is adaptability
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One of the best examples I think is the company Victorinox. It's a you remember the Swiss Army knife
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Yes, the this was the favorite gift with you know with with your company's logo on it at every single goodie bag for years
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And
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Something happened to their company, which was September 11th and literally overnight
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We used to carry pocket knives in our pockets in our hand luggage overnight
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They were banned and so almost instantaneously that entire business evaporated because nobody would give out a knife as a gift anymore
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Why would we it even sounds ridiculous talking about it now? Yeah
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and
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The company was built for resilience. However, the company was built was the the the people who lead
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Victorinox Victorinox are infinite minded and so in good times where most companies distribute all the wealth
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They would save their money so that they had money to deal with hard times
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They had plans in place for for for something that they couldn't predict and they laid off no one they loaned
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Some of their employees to local other local businesses, but they stayed on their own payroll
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Which was amazing
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and they challenged their people to come up with a new way to
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To leverage the the talents and gifts and brand strength that they have and to this day
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we now
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successfully they're very successful and we where
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Victorinox watches and we carry Victoire nuts luggage and we've wear Victorinox clothes and they still have you know a
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Much much much smaller percentage of their business in an Swiss Army knives
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But they're a much bigger and more successful company
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Whereas other companies would have hunkered down and tried to figure out new markets for Swiss Army knives and how do we change the Swiss?
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Army knife and maybe we can make them dull for TSA and like all of these that's what they would have done
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They would have tried to protect what they had Victorinox completely reinvented themselves