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This chapter is all about health and safety in the work environment. In this segment we
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will discuss the basic facts about the Occupation Safety and Health Act and Administration,
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discuss how to minimize unsafe acts by employees, talk about how to deal with important occupational
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health problems, and look at the supervisor's role in safety.
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The Occupational Safety and Health Act was passed in 1970 to preserve the nation's human
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resources by assuring as much as possible that every worker has a safe and healthy working
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condition. The Occupational Safety and Health Administration (or OSHA) held within the Department
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of Labor administers the act, sets and enforces the safety and health standards, and has inspectors
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working out of branch offices throughout the country to ensure compliance.
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One of the main things OSHA does is to create general industry, maritime, and construction
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standards, and well as other regulations and procedures that different industries must
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follow to ensure the safety of their employees and customers. Here is an example of a general
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construction standard for guardrails. As you can see the standard notes a minimum height
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as well as other installation requirements.
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OSHA also requires most employers to maintain records of any workplace injuries. Under OSHA,
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employers with 11 or more employees must maintain records of and report occupational injuries
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and illnesses. An occupational illness is any abnormal condition or disorder caused
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by exposure to environmental factors associated with employment. This flow chart helps organizations
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decide when an accident must be reported to OSHA. For example, if an accident results
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in a death, an illness, or a restriction of work motion, it must be reported to OSHA;
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but if the accident only involves minor first aid, then it does not need to be reported.
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Not only does OSHA require reporting and record keeping but they also do onsite inspections.
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Inspections are decided based on a priority list. First on this list are situations of
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imminent danger and OSHA conducts an inspection within 24 hours for these situations. Second,
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are catastrophes, fatalities, and accidents that have already occurred and OSHA responds
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within 3 working days. Third, are valid employee complaints of an alleged violation of standards
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and for situations that are non-serious, OSHA responds within 20 working days. Complaints
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such as these are filed in writing by a worker or union. Next, are periodic special-emphasis
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inspections aimed at high-hazard industries, occupations, or substances; and last are random
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inspections and re-inspections. Penalties on average can range from $5,000 up to $70,000
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for willful or repeated serious violations, although in practice the penalties can be
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far higher based on the violation.
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There are 3 main causes of workplace accidents: chance occurrences, unsafe conditions and
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unsafe acts. The first, chance occurrences, are just that; they are random events that
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have no rhyme or reason to them. For example, a baseball from a local little league game
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comes flying through your window at work, breaks the glass and you receive some cuts
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from the flying glass. This is a chance occurrence. The second cause, unsafe conditions can involve
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any of the things you see listed here. For instance things like improperly guarded or
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defective equipment can lead to serious workplace accidents. Unsafe acts by employees are the
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last major cause of workplace accidents. Unfortunately, there are no easy answers to the question
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of what causes them, but examples include things like forgetting to wear a hard hat
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or other safety equipment.
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There are a number of hazardous substances or chemicals you may come into contact with
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at work. Asbestos is one such example and organizations must take every precaution to
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protect employees from this and other sources of respiratory illness such as silica or lead
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poisoning. There is also the threat of infectious diseases. Since the SARS scare people have
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become more concerned about this issue especially with many employees traveling to and from
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international destinations. Obviously, employers must make provisions for ensuring that a returning
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employee does not inadvertently infect colleagues.
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There are also a number of other issues employers need to be aware of in relation to health
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and safety, ranging from job stress to violence at work. Job stress can cause a number of
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problems at work such as poor work performance and lower job satisfaction. Reducing job stress
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can range from getting more sleep and eating better to negotiating with your boss for realistic
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deadlines on important projects.
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When severe job stress is not dealt with, it can lead to burnout. Burnout is the total
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depletion of physical and mental resources caused by excessive striving to reach an unrealistic
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work-related goal. Some suggestions for alleviating burnout include: getting away from it all
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periodically and reassessing your goals.
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A third issue concerns computer-related health problems such as eyestrain, neck and back
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pain or carpal tunnel syndrome. The National Institute for Occupational Safety and Health
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(or NIOSH) has several recommendations that organizations can implement to reduce computer-related
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health problems and minimize employee concerns.
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AIDS is another issue we have discussed previously. While AIDS is definitely a workplace hazard
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employers need to be aware of, under ADA, they cannot subject an employee with AIDS
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to discriminatory treatment.
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Workplace smoking is becoming an area of serious concern for employees and employers. Smokers
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have significantly greater risk of occupational accidents and higher absenteeism rates than
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nonsmokers. They also increase the cost of health and fire insurance. In response to
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this, many organizations are starting smoking cessation programs or even going so far as
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refusing to hire smokers.
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Violence at work is the last issue we will discuss here. In the last few decades organizations
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have seen a dramatic increase in the number of violent incidents occurring on the job.
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From the highly publicized office shootings to the lesser discussed issue of workplace
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robbery, organizations need to do their best to reduce violence at work.
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There are a number of steps companies can take to better prepare or protect their employees
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such as: improving their employee screening process to make sure they are not hiring anyone
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with a past history of aggressive behavior and providing employees with conflict resolution
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training.
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In the end there is no better deterrent to employee violence than having a basic security
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plan. Basic prerequisites for a Security Plan include several things: one, a company philosophy
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and policy on crime, in particular, making sure employees understand that no crime is
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acceptable and that the employer has a zero tolerance policy. Two, making sure to conduct
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a full background check as part of your selection process for every position. Three, creating
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a security awareness training to inform employees on the policies and procedures. Four, the
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organization should establish and communicate the procedures employees should follow in
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the event of a terrorist threat, bomb threat, fire, or other emergency.
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When setting up the actual security plan organizations should follow these four steps: analyze the
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current level of risk, and then install mechanical, natural, and organizational security systems.
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Natural security is taking advantage of the facility's natural or architectural features
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in order to minimize security problems. Mechanical security is the utilization of security systems
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such as locks, intrusion alarms, access control systems, and surveillance systems.
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Lastly, organizational security is using good management to improve safety. In other words,
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if you have good managers that treat employees with respect and dignity then many health
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and safety issues can be avoided completely.
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In today's lesson we have discussed the basics of workplace health and safety and how organizations
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can help to create a safe environment for their employees. Now it is time to apply what
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you have learned.