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I believe that we are the connected generation.
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I'm going to spend the next 2 minutes with you to confirm that.
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It's some thoughts and some ideas that inspired me
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and I hope they're going to inspire you, so let's crack on.
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There are 7 billion people on the planet, 50 percent of these, under the age of 30.
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They have never known life without the internet.
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What is really interesting to me there is 6 billion mobiles.
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Out of these 6 billion mobiles, there is 1 billion of them are smartphones.
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A billion smartphones.
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What's also intriguing, there is 57 percent of people,
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rather speak to people digitally than analogue.
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So picking up the telephone and calling somebody is cliché.
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In fact if you were to call my desk phone in New York city today,
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it forwards to a florist in London.
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I am one of that 57 percent.
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What's also interesting is 48 percent of us,
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who have a smartphone have actually bought something.
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Intriguing.
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What's really intriguing for me, is there are 2 billion people
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connected to the internet,
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and 70% of those people online like to read blogs.
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Interesting.
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Things have changed since I grew up in Australia. This is the country I am from.
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I grew up in that house in that town.
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I am one of ten kids. That's me on the left.
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Sweet 17. I'd never been kissed.
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What's really interesting, is that at that age,
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that was when freedom and independence
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and self-expression was positive.
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Mini moke indeed, my friend. My first car.
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So when I was able to buy a car,
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that's when I was able to actually have that freedom of expression.
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Today the kids are born connected.
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There is something about them, that's sort of ridiculous.
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There is a switch they came on and we sort of sometimes wonder
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whether we can turn it off. This the world of the doer.
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What is really interesting in my mind is that work and leisure
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have now blended together to this thing called life.
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And it's all the same. And we should enjoy that. No doubt.
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How did we get here? We all started in this fragmentation world
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of portals, blogs, aggregators and feeds and the rise of the mighty social network.
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The social network my friend is not new. It's been around for many years,
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but I don't care about the brands, I care about the themes.
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These is going to be consistent over the time that we look at social.
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Conversation, connectedness, openness, community, conversations, participations.
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This is all we care about when it comes to social.
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We very quickly move from the information age to the social age.
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This is the image of the moment for me. (Laughter)
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Seriously.
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(Laughter) Indeed.
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(Applause)
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You've all seen this poster to your social accounts.
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This sums up what is going on in social right now.
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(Laughter)
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I love the bottom one.
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I am good at peeing. Awesome.
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(Laughter)
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Alright. We are just one click away from our personal, most inner thought.
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That's the world that we are in today.
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This idea of self-publishing, that consumers are now publishers, I love that.
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Personal expression is the new form of entertainment.
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That's what social really taught us.
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What do we do online? We consume and share content.
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The ways that you expect it to. We consume a lot of content.
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Half the time we share it, half the time we consume it.
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That's all we are doing online nowadays.
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However, for brands it's been a land grab for likes.
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I think likes is a rubbish concept.
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Back in the day, before you and I could communicate,
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we'd have to confirm my friend request. That was the skin in the game.
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Today you can like my shoes, my belt, my pants, my bag
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before you like me as a whole.
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So we're going to see all these new verbs come out.
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So that is going to be in change as well
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but who is winning in the liking space?
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Well it's food, entertainment and restaurants. Why?
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Because they already shop there, they love special deals
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and they like to be treated like VIPs.
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So they treat them like VIPs. Intriguing.
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This is social brand.
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The country of Sweden said, "You know what,
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if you are proud to be Swedish,
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why don't you actually own the Twitter account."
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The official country account for a week.
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Love it. This is social brilliant.
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This is Burberry that said while mountains of people
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are following us on twitter over the London fashion week.
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Why don't we do something special for them.
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So what do they do?
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They took photographs of the models and tweeted it out
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before the likes of Anna Wintour got to see them.
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That's the sort of stuff we are looking for.
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Sandy. I mean, I live in New York City. My wife and I were victims of this,
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But what we've all seen is the grownup social.
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We all rush to the television, the newspapers, the radio.
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The lights went out.
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We rush to social. Social kept us informed with family, with close friends
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and kept the network of social closed. And kept it really unique for us.
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Digital behaviors have also changed.
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We have been in the game of entertainment and information for a very long time.
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The new new is utility, or as I'm calling it, just be useful.
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Because if you are useful in a brand
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then people actually participate in your brand more often
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Please stop calling this thing "the second or third screen."
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It's clearly the first screen. Nobody walks in here today with a television.
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So it's really important to understand that this is the future way we are going.
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This is how you should be interacting with people in my mind.
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Right, why? If you are thinking about building an app
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and they will come, those days are well over.
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It's no longer 2007. Fewer apps are being downloaded,
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but people are paying more for them.
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That is really important to think about the way you actually express
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when it comes to consumers online.
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We love location.
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We love mobile for 3 reasons.
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As marketers we are aware of what they are doing
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in a context of what they are doing in it
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and we also love the fact there is all this new data.
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It is data soaked and there's all sorts of new data
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that we don’t even know how we're going to express
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and how we are actually going to report that today.
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But it's a beautiful environment to think about in the future indeed.
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You thought the utopian moment of the last 18 months was going to be
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a term called SoLoMo, Social Local Mobile. Well the reality is, it's HoMo.
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(Laughter)
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I could have a lot more fun with this slide. (Laughter)
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68% of your mobile minutes are actually spent in the home.
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So we are doing a lot of mobile mobility
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in the home with multiple devices. A list bit of this,
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we have gone from a lean back to a lean in to a lean back. What is that?
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25 years we've been sitting on the sofa
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like this, boing boing boing, a remote controlled TV.
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Lean in is over the desktop, over the keyboard,
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humped over our backs. That's the lean in.
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Lean back is we're back on the sofa, still pointing our remote controlled TV.
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But now we have a 10 inches something burning a hole on our crotch.
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That’s the lean back option I'm talking about.
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Alright. Is it important? Yes.
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They spend more money than smartphone users.
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They spend more money than desktop users.
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This category has only been around for couple of years.
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They tend to convert higher.
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So they actually spent higher value. They love it.
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There is something about the 10-inch.
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Women rule the world, brothers and sisters, no doubt. (Laughter)
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But where way men actually have a higher penetration
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than women today is actually on tablet use.
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Can I get away with that?
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Here is the point. Men are actually on top in terms of mobile spend.
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Finally we are on top of something. Rocking. (Laughter)
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Here is the deal. When people have a tablet in their hands
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they have a higher appreciation.
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There is a differentiation in the way they look at value.
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So people who now carry a 3-inch device vs. a 10-inch device,
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there's a high and different appreciation. That’s very worthy to think about.
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Augmented reality. I think it’s the pants.
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I think augmented reality is going to be the future,
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here is an example of it.
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(Music)
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Extremely powerful tool.
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But if you need more convincing check this out.
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(Laughter)
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(Video) Ahh! (Laughter) (Applause)
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So, awesome. You can see the power of where that's going to go for us.
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Band-Aid, in a limited edition Muppets recently
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when you wipe over your tablet device, it actually came to life,
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and you are able to play around with the muppets
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and kids are able to interact directly with their favourite characters.
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Toyota recently realized the kids like to be the back seat driver.
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So to enable that, Toyota built an app that allowed kids
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to drive the contours of the road that their parents were driving,
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but in their language. So it's in cartoon.
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This is the sort of captions we're about when it comes to mobile.
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People discovery. This is interesting.
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We sort of think we're tapped out in apps
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in terms of checking in and being able to actually find out
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where you are digitally.
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But there are actually apps now that allow you
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to find out people who you identify with,
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who now are leaning into locations that you are at.
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But that’s not enough.
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We want to be able to use that to actually introduce ourselves,
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to use it as an icebreaker.
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In the real world we wouldn’t call it people discovery,
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we'd call it stalking.
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But in the reality of digital it seems like something we can utilize.
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However, I do think that it's completely overwhelming at the moment.
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There's lots of media coming out and social is doing a lot of this.
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Television is still hitting us with a lot of context
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and then it becomes underwhelming because
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we can't find what we are looking for.
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Search doesn't do what it used to do.
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So I think there is actually too many friends
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we're probably following too many people,
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we have too many followers. There is too much noise.
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With mass confusion out there as consumers
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and I think that defriend and unfollow will be a trend.
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(Laughter)
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But don't be afraid of this.
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Because the goodness of this, is the reality is that if you can do that,
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attention is the new currency.
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It’s not click-through rate but what we want is dwell time.
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We want people to pay attention to our brand,
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whenever we interact with them.
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So that’s the currency that we are looking for in the future.
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That currency will be delivered in great story telling.
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That story telling is going to come from content of curating.
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So these curations of conversations are going to be done
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by brand and by great consumers
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who can build that story telling.
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That’s all we are talking about moving forward
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We are going to see ads that are going to be harmonious,
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meaning they're going to be very contextual to the environment that you are in.
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They are not going to look like ads you see today.
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They are going to be very environmental,
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which I think will be very beautiful to see.
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How is it going to be delivered?
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It's going to be delivered through conversations,
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not campaigns, not chatter.
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That's not the world that we're going to live in.
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But brands that are remarkable, reactive and relevant,
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are going to win in this game in my mind.
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It has to be authentic and it needs to be active
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and engagement needs to be really authentic.
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That's all we really care about, the consumers.
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We are going to see ads that have video,
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apps, commerce and social embedded in them.
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So stay with me here for a second.
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I think the banner ad in the advertising strategy,
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that we've been spending millions of dollars on
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to get one click away to a destination, is going to change,
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because you will be able to embed all of that context inside the ad today.
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So instead of going outside in, you will go inside out.
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Your message and your interaction will be in the context of people
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reading the content and the ad in that context with them.
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That's what I am talking about in the future of ads. Awesome.
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Our job, as marketers, is to build liquid content
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that fills conversations, connections and engagement.
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That's our whole utopian moment. OK.
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What else is hot. There are some other things